Coronavirus disease (COVID-19) advice for the public
The new 2020 year has started with the Coronavirus outbreak, being already spread to different
parts of the world. We know how important it is to be up to date with the information regarding
the situation with the spreading of this virus, and we really do care about our customers to
know how to stay on the safe side. This is why we want to make an overview of the new
Coronavirus disease, its spreading and the main protective measures against the new virus.
What is Coronavirus Disease (COVID-19)?
Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common
cold to more severe diseases. Coronaviruses are zoonotic, meaning they are transmitted between
animals and people. The new Coronavirus, also called “a novel coronavirus (nCoV)” is a new
strain that has not been previously identified in humans. The new Coronavirus disease, and
namely COVID-19 was first reported from Wuhan, China, on 31 December 2019.
What are the symptoms?
Common signs of infection include respiratory symptoms, fever, cough, shortness of
breath and breathing difficulties. In more severe cases, infection can cause pneumonia,
severe acute respiratory syndrome, kidney failure and even death.
How does COVID-19 spread?
People can catch COVID-19 from others who have the virus. The disease can spread from person to
person through small droplets from the nose or mouth which are spread when a person with
COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other
people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose
Protection measures for everyone
Stay aware of the latest information on the COVID-19 outbreak. COVID-19 is still affecting
mostly people in China with some outbreaks in other countries. Most people who become infected
experience mild illness and recover, but it can be more severe for others. Take care of your
health and protect others. According to the World Health Organization (WHO), you can protect
yourself by doing the following:
- Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with
soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub
kills viruses that may be on your hands.
- Maintain at least 1 meter (3 feet) distance between yourself and anyone who is coughing or
Why? When someone coughs or sneezes they spray small liquid droplets from their
nose or mouth which may contain virus. If you are too close, you can breathe in the
droplets, including the COVID-19 virus if the person coughing has the disease.
- Avoid touching eyes, nose and mouth.
Why? Hands touch many surfaces and can pick up viruses.
Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the
virus can enter your body and can make you sick.
- Make sure you, and the people around you, follow good respiratory hygiene. This means
covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then
dispose of the used tissue immediately.
Why? Droplets spread virus. By following good
respiratory hygiene you protect the people around you from viruses such as cold, flu and
- Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek
medical attention and call in advance. Follow the directions of your local health
Why? National and local authorities will have the most up to date information on
the situation in your area. Calling in advance will allow your health care provider to
quickly direct you to the right health facility. This will also protect you and help prevent
spread of viruses and other infections.
- Stay informed on the latest developments about COVID-19. Follow advice given by your
healthcare provider, your national and local public health authority or your employer on how
to protect yourself and others from COVID-19.
Why? National and local authorities will have
the most up to date information on whether COVID-19 is spreading in your area. They are best
placed to advise on what people in your area should be doing to protect themselves.
Protection measures for persons who are in or have recently visited (past 14 days) areas where
COVID-19 is spreading
- Follow the guidance outlined above. (Protection measures for everyone)
- Stay at home if you begin to feel unwell, even with mild symptoms such as headache and
slight runny nose, until you recover.
Why? Avoiding contact with others and visits to
medical facilities will allow these facilities to operate more effectively and help protect
you and others from possible COVID-19 and other viruses.
- If you develop fever, cough and difficulty breathing, seek medical advice promptly as this
may be due to a respiratory infection or other serious condition. Call in advance and tell
your provider of any recent travel or contact with travelers.
Why? Calling in advance will
allow your health care provider to quickly direct you to the right health facility. This
will also help to prevent possible spread of COVID-19 and other viruses.
You can track the situation of the spreading of the novel coronavirus live, following this link:
Or, you can check out the daily reports on the global situation regarding the novel coronavirus,
on the World Health Organization (WHO) website: